We do not
share, rent or sell your personal information with any 3rd
(i.e. CA, NY, TX)
By creating this account, you agree to Terms of Service
TERMS OF SERVICE
Terms of Service
GoToMyPCTech is the parent company of this site and exclusively performs all services, repair and upgrading services as is. We believe business should be conducted honestly, fairly and be subject to reasonableness. We strive to provide the highest quality of service and support. We cannot guarantee specific results for our services, but will operate under the principles stated above and expect you to do the same.
Fees will be refunded if GoToMyPCTech is unable to solve your problem. Once an order has been placed, it's the sole discretion of GoToMyPCTech to decide whether or not we can resolve the problem. In some instances, research time may be needed in order to find a resolution to the problem. In these instances, if the problem is resolved by anyone else during this time, this does not constitute GoToMyPCTech not being able to resolve the problem and your fees will not be refunded. In some instances, it may be required for you to obtain hardware at the request of the technician. In these instances, your ticket will remain open for 7 days in order for you to obtain the hardware to complete the service. Failure to obtain and/or call GoToMyPCTech back to complete the service does not constitute GoToMyPCTech not being able to solve your problem and fees will not be refunded. In other instances, your original Windows installation disk will be required to resolve your issue. In these instances, your ticket will remain open for 7 days in order for you to obtain a replacement disk. Failure to obtain or the absence of this disk does not constitute GoToMyPCTech not being able to solve your problem and fees will not be refunded. All services include a 7 day guarantee from date of original service.
We provide our services in en effort to fix, upgrade, or otherwise repair the computer systems for which you request such services. We will not intentionally harm your system. It is our goal to fix your computer, not damage it more. In the case of accidental damage or data loss to your system, further damage or data loss caused by already existing problems in your system such as viruses, misconfigured software, or hardware problems/failures, you agree to hold us, GoToMyPCTech, and any persons associated with or involved in the work being done for you, non-liable for any damages resulting from such problems.
4. GOVERNING LAW.
This Agreement shall be construed in accordance with the laws of the State of California.